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New York, NY, October 9, 2003
RTTS, a leader in automated application and architecture testing, today announced a new service that provides IT organizations with an option other than outsourcing their quality assurance and testing work to companies in Asia and Eastern Europe.
As a proactive thrust against offshore outsourcing, RTTS is offering a new service called Onshore Automated Testing, a low-cost delivery model that is competitive in the global marketplace. This program is based on the concept of lowering the cost of bringing automated testing onsite while retaining the work in the United States, specifically in New York City, using expert American labor. The pricing models are competitive with offshore outsourcing groups, yet RTTS delivers higher levels of quality and more flexible benefits to the client while avoiding the issues inherent with the offshore model.
"We know that this model will allow us to be price-competitive using American software engineers in our New York City labs and still maintain the consistent level of quality that we have always delivered," stated Bill Hayduk, director of professional services for RTTS. "This new model removes the hazards of offshore outsourcing while providing the client with the benefits that outsourcing presents."  
Industry analysts and research groups have called offshore outsourcing -the exporting of jobs to companies located outside of the United States to lower labor costs or tax savings - an "irreversible megatrend". Recent statements from industry analysts illustrate the current position of the American IT industry.  
  Gartner predicts by 2004 more than 40 percent of companies will have already shipped some tech-related work overseas or will be testing the idea. Another Gartner report forecasts that by 2005, the North American IT industry will be outsourcing work worth $160 billion.
  Forrester Research Inc. came out with a study that said that 3.3 million white-collar jobs would go overseas by 2015.
  In an IDC report the research firm said offshore outsourcing is the dominant trend in the IT services industry, with 42% of the application management contracts now having some offshore component.
At the program launch, RTTS' web site discusses the major pitfalls of outsourcing abroad and cites research supporting onshore outsourcing. For example, in a recent Gartner survey of 900 large U.S. companies that outsource IT work offshore, a majority complained of difficulty in communicating and meeting deadlines. Other publications cite the lack of privacy, security and IT infrastructure, language barriers, cultural disparity, geopolitical risk, shortcomings in international laws protecting intellectual property, geographic time differences, and other shortcomings. Additionally, the outcry to maintain American jobs in the current economy and legislative intervention to stop the offshore flow, fuels this controversial issue.  
 
  For more information, go to http://www.rtts.com/services/outsourcing.  
  About RTTS:  
  RTTS is a professional services organization that specializes in the testing, monitoring, diagnosing and tuning of IT applications and architecture. Serving Fortune 500 and mid-sized companies nationwide, RTTS has offices in New York, Phoenix and Orlando. RTTS draws on its expertise utilizing best-of breed products, expert test engineers and proven methodology to provide the foremost end-to-end solution that ensures application functionality, reliability, scalability and network performance.

From strategically planning testing approach to tactically implementing the effort in pre-deployment and then through monitoring transactions and diagnosing bottlenecks and other post-deployment problems, RTTS provides a full-cycle iterative solution for clients' software quality needs. RTTS offers full outsourcing of testing needs or can provide individual test tool product expertise. It offers expert mentoring and education services, along with a proven game plan for providing knowledge and skills transfer.
To learn more about RTTS, visit www.rtts.com.
 
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